- Shipping and Returns
Shipping and Returns
All goods ship from Lakewood New Jersey.
Requests for returns must be made within 15 days of receipt of merchandise. Baby Jay will assign a return authorization number, which must be clearly indicated on the box of returned goods. Returns will not be accepted without a RA number. Merchandise refused or approved for return for reasons other than defects will be subject to shipping charges and a restocking fee of 20%.
Baby Jay offers a full credit or replacement on garments with factory defects reported within 15 days of receipt of goods.
Baby Jay is looking for sales representatives for several regions. Call for details.
If you don’t find Baby Jay basics and layette items in your area, feel free to pass on our web address to your favorite store. We will gladly contact the store for you and send them a Baby Jay welcome package if you forward the store information to us on our contact form.